Returns & Refunds

We are happy to accept returns within 30 days of receiving your item in the following circumstances:

• The item is returned in its original condition, unworn with tags.
• You must provide a receipt or proof of purchase.
• Multiple orders are not combined and are returned using the correct unique return labels.
• The item is safely packed to avoid damage in transit and details of the return request have been sent to theprodutivebabeclub@gmail.com.

To request a return, please use email us at theprodutivebabeclub@gmail.com.

If your return is accepted, you will receive a return shipping label, instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You may request an exchange for an alternative size for our hoodies which will be sent out to you once the original purchased item has been received. This is subject to stock availability*.

*If there is no available stock for the requested size at the time of processing your exchange, a refund will automatically be processed.

Hygiene and our community members safety is very important, so items can’t be returned for refunds if they have previously been worn and/or used in any way.

We inspect all items upon their return. 

We aim to process returns as soon as possible, although it can take longer at busy times. Once your return has been processed you will recieve an email acknowledging receipt of your return and your refund/exchange will be completed as soon as possible after this.

Please keep all proof of postage receipts until you are satisfied with your refund/exchange.